Training Event/Retreat Terms & Conditions
These are the Terms & Conditions that will apply to your booking of one of our trainings/retreats. Please read them carefully as you will be bound by them. These Terms shall constitute the entire agreement between Dance the Medicine and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written representation, warranty, prior agreement, or description of services, other than as expressed herein.
The contract and booking is made with, and services will be provided by Dance the Medicine. By booking a training or retreat, you agree to be bound by these Terms & Conditions that govern the relationship, the cancellation policy and limitations of liability. These Terms & Conditions affect your rights and designate the governing law and forum for the resolution of any and all disputes.
BOOKING TRIPS & THE CONTRACT
All persons wishing to make a booking have carefully read and understand the Terms & Conditions that follow.
By making a booking with Dance the Medicine, you accept on behalf of yourself and all those named on the booking, to be bound by these Terms & Conditions. A booking is accepted and becomes definite only from the date when Dance the Medicine sends a confirmation email, and when you have completed the deposit payment.
DEPOSITS
All deposits are non-refundable and non-creditable under any circumstances. They are required to secure your booking and to cover advance, non-refundable costs incurred on your behalf (e.g., accommodations, venue reservations). Deposits are paid via our website and can be paid with all major credit cards, Direct Debit or via bank transfer.
CANCELLATION BY THE CLIENT
If you need to cancel your participation in a training or retreat, the following refund policy applies:
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More than 90 days before the event start date: → You are eligible for a 100% refund of all payments made, excluding the deposit.
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Between 60–89 days before the event start date: → You are eligible for a 50% refund of all payments made, excluding the deposit.
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Less than 60 days before the event start date: → No refunds will be issued.
In all cases, Dance the Medicine is happy to offer credit for all payments made, excluding the deposit, which can be applied to a future training or retreat within one calendar year from the date of the original event. All cancellations must be submitted in writing via email and will be considered effective only once acknowledged in writing by Dance the Medicine.
BALANCE TRANSFER
Full and partial training/retreat payments (excluding deposit) can be transferred to another training/retreat taking place within one calendar year, if you notify us 60 days or more before the training/retreat start date. There is a €100 deposit transfer fee associated with making this change, but avoids incurring the cancellation fee. You may only transfer your training/retreat deposit one time.
PRICING
All training/retreat prices shown are per person and are quoted and payable in EUR. Dance the Medicine is not responsible for any fees incurred due to currency exchange or fees charged by your credit card/bank for processing funds in another currency. Dance the Medicine reserves the right to alter the prices of any of the travel arrangements shown on our website. You will be advised of the current price of the travel arrangement you wish to book before your contract is confirmed.
PAYMENT PLANS
We offer customized payment plans to help make your experience more accessible. Our standard payment plan is calculated by dividing your remaining balance by the number of months remaining before the event. For example: if you owe €1000 and the event is in 5 months, monthly payments will be €200.
For in-person events, all payments must be completed before the event begins.
For online events, payments can be made until the end of the course, provided payments are made in accordance with the percentage of content delivered (e.g., if 50% of the course has been completed, 50% of the balance must be paid).
We remain flexible for those facing special or extenuating circumstances. Please reach out to us if you need support or modifications to your payment schedule.
MEDICAL CONDITIONS & SPECIAL REQUIREMENTS
The Client must inform Dance the Medicine on our registration form of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel, including medications you are currently taking. Failure to notify us may result in the Client being refused certain activities during the training/retreat at the Client’s own expense. Some training/retreats may be unsuitable for Clients due to age, mobility, disability, pregnancy or physical or mental conditions. Please email us if you have concerns. It is absolutely vital that you are accurate with your fitness level and medical conditions for your own safety. Dance the Medicine will do its best to meet special requests including dietary or physical limitations but such requests may not always be possible depending on the training/retreat, in which case Dance the Medicine reserves the right to refuse Clients with certain conditions. Dance the Medicine will do its best to meet Client’s special requests including dietary, but such requests do not form part of the Contract and therefore Dance the Medicine is not liable for not providing these requests. As a client, you MUST carry medical insurance. Medical facilities vary from country to country and Dance the Medicine will do its absolute best to bring you to a proper medical facility if needed, but makes no representations and gives no warranties in relation to the standard of such treatment.
FINAL PAYMENTS
For all trainings/retreats, the payment of the final balance price is due 30 days prior to the training/retreat start date in the currency advertised. If a booking is made within less than 30 days, your deposit including full payment will be required at your initial sign-up. If the final balance is not received by the due date and there is no concise reason as to why, Dance the Medicine reserves the right to treat the Client’s booking as cancelled. Please ensure Dance the Medicine is on your contact list so our emails don’t go to your spam folder!
CANCELLATION OF A TRAINING/RETREAT BY DANCE THE MEDICINE
Dance the Medicine reserves the right to cancel any training/retreat for any reason, but will not cancel a training or retreat less than 30 days before the start date except for unusual or unforeseen circumstances outside our control. If fewer than 15 participants are registered for a Training, we reserve the right to cancel. If fewer than 25 participants are registered for an Immersion/Retreat, we reserve the right to cancel. In the event of a cancellation initiated by Dance the Medicine, you will receive a full refund of all monies paid, including your deposit. Dance the Medicine is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the Client is offered a refund but requests an alternate training/retreat of a higher value than that originally booked, then the Client must pay the difference in price.
AIRFARE
Dance the Medicine training/retreats do not include national or international airfare. We strongly recommend you wait until the trip is confirmed to run before booking airfare or making any non-refundable travel arrangements.
TRAVEL & HEALTH INSURANCE
Dance the Medicine recommends that Clients obtain travel medical insurance. This insurance must cover personal injury and emergency medical expenses including, but not limited to, helicopter evacuation, air ambulance and repatriation. It is strongly recommended the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the Client during travel. Dance the Medicine shall have no liability for loss, theft of or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the client in public lounges or other public areas, whether on a train, bus, or other mode of transportation, publicly owned or operated by Dance the Medicine or elsewhere, are not reimbursable. Losses due to ordinary wear and tear, and other acts of God are not reimbursable. Dance the Medicine cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by Dance the Medicine such as hotels, huts, expedition vehicles, or any other mode of transportation. The Client acknowledges that the cost of Dance the Medicine trainings/retreats do not include insurance and that the Client has been advised to obtain separate coverage at an additional cost. When obtaining travel insurance the Client must ensure the insurer is aware of the type of travel to be undertaken.
TRAVEL DOCUMENTS
Valid Passport: The Client must be in possession of a valid passport required for entry, departure and travel to training/retreat destinations (passport must be valid 6 months past the return date), all visas, permits and certificates including vaccination certificates (if required), insurance policies, etc. are required for the whole of the journey. The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the training/retreat and is solely responsible for any adverse consequences resulting from missing or defective documentation. Any information or advice given by Dance the Medicine regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client and Dance the Medicine is not responsible for any errors or omissions as to the information provided by third parties such as the appropriate governmental authorities.
CLAIMS & COMPLAINTS
If a Client has a complaint against Dance the Medicine, the Client must first inform the training/retreat Leader or Organiser at the earliest opportunity to allow the grievance to be rectified. Failure to indicate dissatisfaction whilst on training/retreat will result in the Client’s ability to claim compensation from Dance the Medicine being extinguished or at least reduced. If satisfaction is still not reached through these means, then any further complaint must be put in writing to Dance the Medicine within 7 days of the end of the trip.
CLIENT RESPONSIBILITY
The Client acknowledges he or she may be visiting places where the political, cultural and geographical attributes present certain risks, dangers and physical challenges greater than those present in their daily life. By booking travel with Dance the Medicine, the Client acknowledges they have considered the potential risks, dangers and challenges, and expressly assumes the risks attendant to such travel conditions. The Client is solely responsible for acquainting themselves with customs, weather conditions, physical challenges, and laws in effect at each stop along the itinerary, and is encouraged to locate or make contact prior to embarkation with their local embassy or consulate at the trip destination.
SUPPLIERS & INDEPENDENT CONTRACTORS
Hotels/accommodation, shuttle services, excursions or other elements of Dance the Medicine training/retreats may be arranged by Dance the Medicine with local suppliers who may themselves engage the services of local operators and/or sub-contractors. Dance the Medicine will at all times endeavour to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable. These may limit or exclude the liability of the supplier. The liability of Dance the Medicine will not exceed that of any supplier. Local laws and regulations of the relevant country will be relevant in assessing the performance of the services of any supplier. Neither Dance the Medicine nor any carrier is liable for independent contractors.
SAFETY & TRIP ENJOYMENT
We take your safety and well-being very seriously, which is why we partner with trained professionals for all of our domestic and international trainings/retreats. However, you are ultimately responsible for your safety. To avoid possibly dangerous situations, it is extremely important that you obey any rules and regulations imposed by the Dance the Medicine training/retreat Leaders and/or team members and instructions given by them. Dance the Medicine reserves the right to prohibit any Client from continuing on a training/retreat with no right of refund if, in our opinion, that Client’s actions pose a threat to the safety of them, others, or to the wildlife, or if that Client’s actions or behaviours are seriously jeopardising the enjoyment of the trip for others. The decision of the Dance the Medicine training/retreat Leader or representative will at all times be final on all matters likely to affect the safety and well-being of the trip. All Clients must, at all times, strictly comply with the laws, customs, foreign exchange and drug regulations of all countries visited, and Dance the Medicine will not accept responsibility or liability for any Client who contravenes any laws or other regulations of any country visited.
HEALTH & FITNESS
Dance the Medicine trainings/retreats should not be overly strenuous for people who are healthy and reasonably fit. If you (or anyone on whose behalf you are booking) are affected by any condition, medical or otherwise, that might affect your or other people’s enjoyment of the training/retreat, you must advise us of this at the time of booking. If your health or fitness changes between the time of booking and your trip departure date, you must notify the Dance the Medicine team of these changes before the training/retreat starts.
CERTIFICATION AND COMPLETION
In order to receive accreditation and certification as a Dance The Medicine graduate, 80% of classes must be attendedl. DTM has the right to make exceptions to this policy depending on individual life circumstances and ability.
PHOTOS, VIDEO AND CONTENT CREATION
In the course of participation in a Dance the Medicine training/retreat, photos or video may be taken by participants, the team and professional photographers. These images may be used in any Dance the Medicine promotional materials, website, all social media platforms (i.e. Instagram), etc. unless Clients specifically request to the photographer or in writing to Dance the Medicine, to not use any material their image is depicted in. Otherwise, permission is granted to Dance the Medicine to perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes.
INTELLECTUAL PROPERTY
All training and retreat materials, including manuals, handouts, digital content, and any other resources provided by Dance the Medicine, are the exclusive intellectual property of Dance the Medicine. These materials are provided for personal use only and may not be copied, distributed, reproduced, shared, or used for commercial purposes without prior written permission. Unauthorized use of these materials is strictly prohibited and may result in legal action.
DATA PROTECTION
To ensure that training/retreats run smoothly, Dance the Medicine need to use personal information (such as name, address, special needs, health conditions, dietary requirements etc.) provided by Clients to Dance the Medicine, and also pass on such information to other outfitters or suppliers involved in the operation of the training/retreat. Dance the Medicine will apply appropriate security measures to protect such personal data and will only pass on data that is applicable to outfitters or suppliers responsible for the training/retreat. By completing the Dance the Medicine training/retreat Booking Form, Clients consent to this information being transferred as required.
LIABILITY
Dance the Medicine is not responsible for any improper or non-performance of any services forming part of the Contract which are wholly attributable to the fault of the Client, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services to be provided under the Contract; unusual and unforeseeable circumstances beyond the control of Dance the Medicine and/or the relevant supplier, the consequences of which could not have been avoided even if all due care had been exercised including (but not limited to) an event of force majeure; or any event which Dance the Medicine and/or the relevant supplier could not even with all due care have foreseen or forestalled. In the event that Dance the Medicine is responsible for any death, injury or illness caused by the negligent acts and/or omissions of its suppliers of services which form part of the Contract, then Dance the Medicine limits its liability.
ACCEPTANCE OF RISK
The Client acknowledges that the nature of the training/retreat is physical exercise and may involve a certain amount of personal risk, the most common being sprained ankles and foot injuries. The Client hereby assumes all such risk and does hereby release Dance the Medicine from all claims and causes of action arising from any damages or injuries or death resulting from these inherent risks.
SEVERABILITY
In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason than such term or condition shall be deemed to be severed from this Agreement or amended accordingly only to such extent necessary to allow all remaining Terms & Conditions to survive and continue as binding.
SUCCESSORS & ASSIGNS
These Terms & Conditions shall inure to the benefit of, and be binding upon, Dance the Medicine and the Client, and their respective heirs, legal personal representatives, successors, and assigns.
APPLICABLE LAW
The Contract and these Terms & Conditions are subject to the laws of Canada.
WAIVER OF BOOKING CONDITIONS
These Booking Terms & Conditions may only be waived or amended by written mutual consent. When a Client completes, submits and makes the payment for booking their place for a training/retreat, they agree to accept all these conditions, and when the booking is accepted, Dance the Medicine agrees to carry out the obligations as defined therein.
UPDATING OF TERMS & CONDITIONS
Dance the Medicine reserves the right to update and/or alter these terms and conditions at any time, and it is the Client’s responsibility to be familiar with them. The latest terms and conditions may be found on Dance the Medicine’s current training/retreat booking pages.
If you have any questions or concerns, please email us at info@dancethemedicine.com